Wednesday, October 14, 2015

SOLVED: Samsung model SMH8165ST SE error code - microwave oven SMH8165STE aka 5E or SK or 5K fault code

> Samsung -- Model - SMH81655T -- with flashing "SK" code --
> can you fix? Cost? 


NOTE: Model number is SMH8165ST and the error code is "SE", sometimes mistaken for "5E." Also applies to SMH8165STE.


Unless there is grease or moisture on the control circuit board, then "SE" means you have a shorting membrane keypad.

NOTE: If and when an oven is coming on or doing anything by itself, this is very dangerous and can result in a fire. So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and of course one should never leave a microwave unattended while cooking.

The factory-authorized solution to SE errors (as per their bulletin) is to replace the control panel frame assembly, which comes with a new membrane keypad already attached.That is part number DE94-01806C and you can get it from the Pros here* for $110.82 (subject to change).


At my Web site, I have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes. I also have the Samsung SMH8165STE service manual / repair manual here. Both have important safety information to note before any disassembly.


If you have any trouble getting the grille off once the screws are removed, slide the hood vent grille to the left about 1/4", then then pull it forward. On some models there are L-shaped clips that fit into a slot to hold bottom of the vent.


Be very careful when disconnecting the cables & wires. Some connectors have a locking tab:





Next remove the keypad strip:


Then simply move your circuit board into the new frame.

Be careful, because your display tube is made of glass, and if it breaks, the board must be replaced as well.

Let me know by e-mail if I can help further.  Always include your full model number from the tag, the FCC ID number from the tag, your detailed symptoms, and when they happen.

Regards,

- Ed Miller
pupista@gmail.com
http://www.MicrowaveControl.com
Microwave Oven Control Panel Repair Nationwide   

"Recycling by repairing since 1982"

 * The Pros are my favorite appliance parts supplier, yes I do have an affiliate relationship with them. But more importantly, they have excellent service, a great return policy, and they usually have the best price. Other great appliance parts suppliers include Sears Parts Direct and Encompass. I'm affiliated with them as well. Have been for many moons.